Privacy Policy

Personal Information You Provide

• Full name, email address, phone number, and mailing address
• Property preferences: location, type (house & lot, condominium, townhouse), and budget
• Identification documents, if required for formal property transactions
• Messages and inquiries submitted through our contact forms or email

Automatically Collected Information

• IP address, browser type and version, operating system
• Pages visited, time spent on site, and referring URLs
• Device identifiers and cookie data
• General geographic location data (not precise GPS)

Miyabi Realty uses your personal information for the following purposes:

• Respond to property inquiries and connect you with our real estate agents
• Send property listings, updates, and promotional materials (with your consent)
• Process and facilitate property viewings, reservations, and transactions
• Improve our website functionality, user experience, and service offerings
• Communicate important updates about your property transactions or services
• Comply with applicable laws, regulations, and legal obligations under Philippine law
• Detect and prevent fraud, unauthorized access, and other harmful activities

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

Affiliated Agents and Brokers

Your inquiry details may be shared with our licensed real estate brokers and agents to help you find properties that match your requirements. These parties are bound by confidentiality obligations.

Service Providers

We engage trusted third-party service providers for website hosting, CRM, email communications, and analytics. These providers access your data only to perform services on our behalf and are contractually required to protect your information.

Legal Requirements

We may disclose your information to government authorities, regulators, or law enforcement when required by Philippine law, court order, or legal process, including under RA 10173.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity under the same privacy protections described in this policy.

Our website uses cookies and similar technologies to enhance your browsing experience. We use cookies for:

• Session management — to keep you logged in during your visit
• Preferences — to remember your settings and choices
• Analytics — to understand how visitors interact with our website
• Marketing — to serve relevant property listings (with consent)

You may disable cookies through your browser settings at any time. Note that disabling cookies may affect certain website features.

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law:

• Inquiry and contact form data: up to three (3) years
• Property transaction records: as required by Philippine real estate regulations
• Website analytics data: up to twelve (12) months

Upon expiration of the retention period, or upon your verified request, we will securely delete or anonymize your personal data.

We implement appropriate technical and organizational measures to protect your personal information. Our security measures include:

• SSL/TLS encryption for all data transmissions on our website
• Password-protected and access-controlled databases
• Access limited to authorized Miyabi Realty personnel on a need-to-know basis
• Regular security audits and vulnerability assessments

While we take every reasonable precaution, no method of internet transmission is 100% secure. We are committed to promptly addressing any data breaches in accordance with RA 10173.

As a data subject under Philippine law, you have the following rights:

To exercise any of these rights, or to lodge a complaint with the National Privacy Commission (NPC), visit www.privacy.gov.ph.

Our website may contain links to third-party websites including property listing portals, social media platforms, and partner organizations. This Privacy Policy applies solely to miyabirealty.com. We are not responsible for the privacy practices or content of any linked third-party websites. We encourage you to review the privacy policies of any sites you visit through our links.

Our services are intended for adults aged 18 years and above. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal data without appropriate consent, please contact us immediately and we will delete such information from our records.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer:

We will respond to all verified privacy-related requests within fifteen (15) business days.

Miyabi Realty reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website or services after any modifications constitutes your acceptance of the updated policy.